Summary
I am a fast learner who enjoys solving problems with technology. I also play the banjo.
Experience
Law School Admission Council, Newtown, PA
Web Services Specialist
September 2008–present
- Assisted in the development of new web pages and applications following strict W3C standards for XHTML and CSS
- Analyzed and modified existing web pages in the interest of user accessibility following the WCAG 2.0 guidelines
- Administered WebTrends and Google Analytics on LSAC.org and InsideLSAC (intranet portal)
- Created, maintained, and extended the functionality of online surveys in SurveyGizmo with advanced Salesforce integration
- Assisted with routine web maintenance and online marketing efforts on social media sites
- Provided quality assurance testing for web pages and third-party applications
Law School Admission Council, Newtown, PA
Information Systems Specialist/QA Analyst
September 2006–September 2008
- Provided Tier I and II technical support to internal employees and external customers
- Diagnosed and documented technical issues with the company’s web site, in-house software, and proprietary software
(Microsoft Windows XP, Office, Exchange, Active Directory, etc.) - Attended Symantec Ghost Solution Suite 2.0 training in New York
- Administered Symantec Ghost Solution Suite for approx. 300 machines
- Administered Webroot Spy Sweeper for approx. 300 machines
- Provided quality assurance testing for online law school applications
- Contributed to documentation for law school application creation, QA testing, and modification
- Trained and assisted co-workers in the law school application QA process
- Trained and assisted co-workers to support Macintosh users
On Campus Marketing, West Trenton, NJ
Direct Mail Production Assistant
March 2005–September 2006
- Assisted with the creation and proofing of direct mail letters, envelopes, brochures, order forms and email advertisements
- Formatted incoming mailing lists in Excel for printing
- Recorded and analyzed data in a project database
- Assisted with inventory tracking
- Assisted with warehouse procedures
Law School Admission Council, Newtown, PA
Information Systems Specialist (Drexel Co-op)
September 2002–April 2003, September 2003–April 2004
- Provided Tier I and II technical support to internal employees and external customers
- Diagnosed and documented technical issues with the company’s web site, in-house software, and proprietary software
(Microsoft Windows XP, Office, Exchange, Active Directory, etc.)
Freelance Web Designer
June 2001–present
- Designed, developed, and maintained websites for various clients over the years
- Produced elements throughout web design process, including:
- domain name and hosting procurement
- initial wireframes
- Photoshop mockups
- logos
- W3C valid style sheets
- W3C valid HTML documents
- menu systems
- CSS3/jQuery effects
- WordPress theme implementations and extensions
Education
La Salle University, Philadelphia, PA
Pursuing: Master of Science in Computer Information Science
- Concentration: Applications Development
- Anticipated graduation: 2014
- GPA: 4.0
La Salle University, Philadelphia, PA
Bachelor of Science in Business Administration
- Graduated 2011
- Magna Cum Laude
- Dean’s List (2010, 2011)
Bucks County Community College, Newtown, PA
Associate of Arts in Business Administration
- Graduated 2010
- Dean’s List (2009, 2010)
CHI Institute, Southampton, PA
Associate in Specialized Technology in Graphic Design
- Graduated 2006
- Director’s List (2005, 2006)
Specialties
- Web standards and accessibility (W3C/WCAG 2.0 guidelines)
- Clean, hand-coded HTML and CSS
- JavaScript implementation (primarily using the jQuery library)
- Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)
- Mobile web design
- Online survey design (advanced SurveyGizmo and Salesforce integration)
- WordPress development
- Windows and Macintosh desktop support
Hobbies and Interests
- Member of the Fralinger String Band of the Philadelphia Mummers
- Banjoist for various hot jazz, dixieland, and small mummers combos
- Forever a student of the following instruments: plectrum banjo, tenor banjo, bass, guitar, mandolin, piano
- Occasionally a teacher of the following instruments: plectrum banjo, tenor banjo
- Craft beer connoisseur
- Avid reader of popular science and philosophy books
- Open-minded and always in search of the Truth
